Frequently Asked Questions
Everything you need to know about shopping with REEF AUSTRALIA.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to initiate a refund or exchange.
Do you offer international shipping?
Yes, REEF AUSTRALIA ships worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Are your materials sustainably sourced?
At REEF AUSTRALIA, we are committed to ethical fashion. We prioritize high-quality, durable materials and work closely with manufacturers who follow fair labor practices.