Returns & Exchanges
At REEF AUSTRALIA, we want you to love your purchase; if you are not completely satisfied, we offer 30-day returns and exchanges on all unworn items in original packaging. Our goal is to ensure your shopping experience reflects the premium quality and coastal style of our brand.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and choose between a refund or exchange.
Prepare Your Package
Carefully pack your items in their original condition with all tags attached, ensuring the original invoice is included inside the parcel.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized Australia Post location or designated courier point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or ship your new exchange items within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing